| Getting Started |
 | What Is FollowUpExpert |
| Program Requirements |
| Installation |
| Opening FollowUpExpert |
| Using Main Window |
| Mailing Lists |
| Tutorial: Importing Subscribers from File |
| Tutorial: Adding Support for Opt-In and Opt-Out |
| Adding/Removing Subscribers by Hand |
| Adding New Subscribers |
| Editing Subscriber Entries |
| Active/Inactive Subscribers |
| Subscriber Custom Fields |
| Opt-In Information |
| Import/Export |
| Supported Data Formats |
| Importing Subscribers |
| Exporting Subscribers |
| Opt-In and Opt-Out |
| Handling Opt-In Requests |
| Double Opt-In |
| Handling Opt-Out Requests |
| Sending Messages to Subscribers |
| Tutorial: Sending Newsletter |
| Creating New Message |
| Previewing Before Delivery to Subscribers |
| Sending and Checking Delivery Progress |
| Automatic Follow-Ups |
| Tutorial: Creating Follow-Up Messages |
| Managing Follow-Up Messages |
| Previewing Follow-Up Messages |
| Responding to Messages |
| Tutorial: Creating "I'm away" Autoresponder |
| Replying Using Autoresponder |
| Setting Up Incoming and Outgoing Mail |
| Incoming Mail |
| Outgoing Mail |
| Time Between Mail Downloads |
| Composing Mail Messages |
| Message Editor Window |
| Message Editor Main Toolbar |
| Message Editor Header Fields |
| Message Text |
| Using Clipboard |
| Composing Text-Only Messages |
| Composing Messages with Color and Images |
| Formatting Text |
| Inserting Hyperlinks |
| Inserting Pictures |
| Other Formatting Options |
| Inserting Data Fields |
| Exchanging HTML with Other Applications |
| Message Personalization (Mail Merge) |
| Insert Data Field Button |
| Subscriber/Recipient Data Fields |
| Sender Data Fields |
| Reply-Specific Data Fields |
| Text Extracted from Messages |
| Adding Attachments |
| Working with Web Forms and Text Extraction |
| Quick Start Tutorials |
| Prerequisites |
| Tutorial: Integration with Existing Sign-up Form |
| Tutorial: New Web Form (Script Hosted on Our Server) |
| Tutorial: New Web Form (Script Hosted on Your Server) |
| Adding Web Form to Your Website |
| Input Fields |
| Submit Button |
| Submission Action |
| Upload |
| Extracting Text from Messages |
| Quick Start: Parsing Opt-In Requests |
| Quick Start: Parsing Opt-Out Requests |
| Quick Start: Parsing Messages Sent to Autoresponder |
| How to Configure Parsing |
| Downloading Sample Messages |
| Regular Expressions |
| Format Expressions |
| Tracking Response and Effectiveness |
| Using Reports |
| Using Click-Tracking |
| Maintenance and Monitoring |
| Monitoring Program Activity |
| Creating Backup |
| Assorted Topics |
| Using Scheduler |
| Messages Matching User-Defined Conditions |
| Bounce Handling |
| Sending Notification When New Mail Arrives |
| Configuring Dial-Up |
| Blocking Certain Email Addresses |
| Banned Content |
| Appendix A: Ordering Full Version |
| Appendix B: Contact Information |
| Dictionary |
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